Secure More Business withBetter Software
Complete security system business software for installations, monitoring contracts, service calls, and customer management.
Trusted by contractors across the country
The Mission
Service Storm is redefining the field service industry by putting powerful technology within reach of every local business. We believe service pros deserve enterprise-grade tools—without the enterprise-sized price tag.
The All-In-One Toolkitto Grow Your Business
Everything you need to run a professional service business, organized exactly how you work.
Win More Jobs, Faster
Stop letting new leads and complex quotes slow you down. Service Storm gives you the tools to respond instantly and professionally.
Embed a lead form on your website that feeds directly into Service Storm, so you never miss an opportunity.
Use your pre-built Price Book with services and materials to generate accurate quotes on the spot.
Increase quote acceptance by 39% by offering customers multiple options. Let them choose and digitally sign, turning a quote into a job in one click.
Manage Your Security System Business
Software designed for security system companies with features for installations, monitoring contracts, and service management.
Installation Project Management
Track security system installations
Manage camera, alarm, and access control installations from quote to completion. Track equipment, wiring, and configuration for every system.
Reduces installation time by 42%
Monitoring Contract Management
Automate recurring monitoring revenue
Manage monthly monitoring contracts, automated billing, and contract renewals. Track which systems are monitored and by which central station.
Increases contract retention by 88%
System Documentation
Maintain complete system records
Store system diagrams, equipment lists, access codes, and configuration details for every installation. Access everything instantly for service calls.
Saves 15+ hours per week
Service Call Management
Handle repairs and inspections
Schedule and dispatch technicians for service calls, annual inspections, and system upgrades. Track service history for warranty and compliance.
Improves response time by 56%
Equipment & Inventory
Track cameras, panels, and sensors
Manage inventory of cameras, control panels, sensors, and accessories. Track which equipment is installed where and what's in stock.
Reduces inventory shortages by 81%
Customer Portal
Professional client access
Give customers access to their system documentation, monitoring status, and service history. Allow easy scheduling of service calls and payments.
Boosts customer satisfaction by 74%
Security system companies balance installations, ongoing monitoring contracts, service calls, and technician management. Service Storm brings everything together.
Our platform helps security businesses organize installations, automate monitoring contract billing, maintain system documentation, and manage service efficiently.
Whether you're installing residential alarms or commercial access control systems, Service Storm gives you the tools to deliver professional service and build recurring revenue.
From small alarm companies to large integrators, our software scales with your security business and helps you manage both installation projects and ongoing monitoring relationships.
Installation Project Tracking
Manage security system installations from quote to commissioning and customer training.
Monitoring Contract Management
Track monthly monitoring agreements, billing, and contract renewals automatically.
System Configuration Records
Store complete system documentation including wiring diagrams, equipment, and programming.
Technician Scheduling
Dispatch installation and service technicians based on skills, location, and availability.
Equipment Inventory
Track cameras, panels, sensors, and accessories with installation location history.
Service Call Management
Handle service requests, annual inspections, and system upgrades efficiently.
Customer System Portal
Give clients access to their system documentation, monitoring status, and service history.
Central Station Integration
Track which systems are monitored by which central stations and manage signal testing.
Grow Your Security Business
Install more systems and manage more monitoring contracts without administrative chaos. Streamline operations to scale profitably.
Build Recurring Revenue
Maximize monitoring contract retention with automated billing, renewal tracking, and excellent service. Create predictable monthly revenue.
Manage Technicians Effectively
Schedule and dispatch installation and service technicians efficiently. Track certifications and ensure quality work across all your teams.
Deliver Professional Service
Maintain detailed system documentation, respond quickly to service calls, and provide customers with easy access to their security information.
Powerful Drag and Drop Scheduling
Take control of your workflow with real-time visibility and intelligent resource allocation. Our intuitive dispatching board helps you make smarter decisions faster.
Your Business On The Go
Our mobile app keeps you connected to your business wherever you are. Manage schedules, track jobs, handle invoices, and stay in touch with customers—all from your phone.
Details of a new service lead from the Johnson family, requesting plumbing services for a bathroom remodel, including contact information and job description.
Signed service agreement for HVAC repair work for the Anderson family, outlining the scope, pricing, and work schedule for their air conditioning unit.
Purchase order for landscaping materials needed for the Green Leaf property, including soil, plants, and irrigation system components.
Invoice for completed electrical panel upgrade services at the Morris residence, detailing labor, materials, and total cost for the work completed.
Service quote for the Robinson family's heating system replacement, covering estimated labor, materials, and installation charges.
Photo showing the completed water heater installation at the Carter residence, including before-and-after images of the job site.
Final photo of the completed fencing installation job at the Thompson home, showing the high-quality fence installation and finished work.
Signed contract for a full home renovation at the O'Connor family home, including project scope, pricing breakdown, and expected timeline for completion.
Purchase order for solar panels to be installed at the Aspen residence, including equipment specifications and expected delivery details.
Invoice for water softener installation at the Wallace home, detailing the service charges and components used in the installation.
Quote for window replacement at the Martin family home, including types of windows, labor costs, and installation timeframes.
Photo showing the completed gutter cleaning service at the Nelson residence, including before-and-after images of the cleaned gutters.
Details of a new service lead from the Johnson family, requesting plumbing services for a bathroom remodel, including contact information and job description.
Signed service agreement for HVAC repair work for the Anderson family, outlining the scope, pricing, and work schedule for their air conditioning unit.
Purchase order for landscaping materials needed for the Green Leaf property, including soil, plants, and irrigation system components.
Invoice for completed electrical panel upgrade services at the Morris residence, detailing labor, materials, and total cost for the work completed.
Service quote for the Robinson family's heating system replacement, covering estimated labor, materials, and installation charges.
Photo showing the completed water heater installation at the Carter residence, including before-and-after images of the job site.
Final photo of the completed fencing installation job at the Thompson home, showing the high-quality fence installation and finished work.
Signed contract for a full home renovation at the O'Connor family home, including project scope, pricing breakdown, and expected timeline for completion.
Purchase order for solar panels to be installed at the Aspen residence, including equipment specifications and expected delivery details.
Invoice for water softener installation at the Wallace home, detailing the service charges and components used in the installation.
Quote for window replacement at the Martin family home, including types of windows, labor costs, and installation timeframes.
Photo showing the completed gutter cleaning service at the Nelson residence, including before-and-after images of the cleaned gutters.
Details of a new service lead from the Johnson family, requesting plumbing services for a bathroom remodel, including contact information and job description.
Signed service agreement for HVAC repair work for the Anderson family, outlining the scope, pricing, and work schedule for their air conditioning unit.
Purchase order for landscaping materials needed for the Green Leaf property, including soil, plants, and irrigation system components.
Invoice for completed electrical panel upgrade services at the Morris residence, detailing labor, materials, and total cost for the work completed.
Service quote for the Robinson family's heating system replacement, covering estimated labor, materials, and installation charges.
Photo showing the completed water heater installation at the Carter residence, including before-and-after images of the job site.
Final photo of the completed fencing installation job at the Thompson home, showing the high-quality fence installation and finished work.
Signed contract for a full home renovation at the O'Connor family home, including project scope, pricing breakdown, and expected timeline for completion.
Purchase order for solar panels to be installed at the Aspen residence, including equipment specifications and expected delivery details.
Invoice for water softener installation at the Wallace home, detailing the service charges and components used in the installation.
Quote for window replacement at the Martin family home, including types of windows, labor costs, and installation timeframes.
Photo showing the completed gutter cleaning service at the Nelson residence, including before-and-after images of the cleaned gutters.
Details of a new service lead from the Johnson family, requesting plumbing services for a bathroom remodel, including contact information and job description.
Signed service agreement for HVAC repair work for the Anderson family, outlining the scope, pricing, and work schedule for their air conditioning unit.
Purchase order for landscaping materials needed for the Green Leaf property, including soil, plants, and irrigation system components.
Invoice for completed electrical panel upgrade services at the Morris residence, detailing labor, materials, and total cost for the work completed.
Service quote for the Robinson family's heating system replacement, covering estimated labor, materials, and installation charges.
Photo showing the completed water heater installation at the Carter residence, including before-and-after images of the job site.
Final photo of the completed fencing installation job at the Thompson home, showing the high-quality fence installation and finished work.
Signed contract for a full home renovation at the O'Connor family home, including project scope, pricing breakdown, and expected timeline for completion.
Purchase order for solar panels to be installed at the Aspen residence, including equipment specifications and expected delivery details.
Invoice for water softener installation at the Wallace home, detailing the service charges and components used in the installation.
Quote for window replacement at the Martin family home, including types of windows, labor costs, and installation timeframes.
Photo showing the completed gutter cleaning service at the Nelson residence, including before-and-after images of the cleaned gutters.
Save Pictures and Files
Keep important project or customer files organized and easily accessible. Add pictures for easy reference.
Notifications
Dispatch teams and managers can notify technicians directly on the app. Reach your team with ease!
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Calendar
Integrated Google calendars give excellent clarity on technicians' schedules and upcoming jobs!
AI Assistance
Harness powerful AI tools: Chat with AI to complete tasks, schedule calls, organize your company, and even build quotes for instant approval.
Tap to Pay. Anywhere.
Accept payments online or in person—no extra hardware needed. Our integrated Tap to Pay supports digital, recurring, and in-person transactions.
Choose Your Plan
Custom pricing tailored to your business needs
Contact our sales team to discuss pricing options
- Smart CRM & Customer Portal
- Visual Scheduling & Drag-and-Drop Dispatching
- One-Click Invoicing & Payment Processing
- Multi-Option "Good, Better, Best" Quoting
- End-to-End Job Management
- Advanced Team & Tech Management
- Real-Time GPS Technician Tracking
- Automated Reputation Management & Lead Capture
- Customizable Service & Materials Price Book
- Automated Customer Notifications
- Standard Business Hours Support
- Includes Everything in Normal Seats
- AI-Powered Assistant for Faster Workflows
- Priority, White-Glove Support
- Dedicated Success Manager
- Early Access to New Features
- Advanced Analytics & Reporting
- Custom Integrations & API Access
- Priority Feature Requests
Service Enhancements
Elevate your plan with these powerful operational tools
In-Person Onboarding
Full week of on-site training
Includes:
- Customized training for your entire team
- System configuration to your business workflow
- Data migration and setup assistance
- Process optimization consulting
- 90 days of priority post-training support
Need a custom solution?
Our team can help create a tailored plan that meets your specific business requirements.
Field Service Management Reimagined
Service Storm puts powerful tools in your technicians' hands, enabling them to deliver exceptional service even in the most challenging environments.
Offline-First Design
Keep working without interruption, even when connectivity fails. All data syncs automatically when back online.
Real-Time Communication
Instant messaging between field and office staff ensures everyone stays informed.
On-Site Quotes & Invoicing
Create professional quotes, convert to jobs, and collect payments on the spot.
Photo Documentation
Capture before and after images directly in the app for complete job documentation.
Our Features
Master your day with our drag-and-drop dispatch board. Instantly assign jobs, track crews in real-time, and eliminate scheduling conflicts.
Manage your crew from anywhere. Empower technicians with mobile clock-in/out, and easily track time and overtime to streamline payroll.
Cut down on fuel costs and travel time. Optimize daily routes for your entire crew, visualize job locations on a map, and make smarter dispatch decisions.
Get paid faster. Instantly convert jobs to invoices, accept online payments, and let automated reminders chase down overdue payments for you.
Keep your books perfectly in sync. Our bi-directional QuickBooks integration automates your accounting, eliminating double-entry and saving you hours.
Grow your business with 5-star reviews. Automatically prompt happy customers to share feedback on Google, turning great service into your best marketing tool.
Our expert team is always available to help you maximize your service efficiency.
Get your team up and running fast with our intuitive, user-friendly interface—no long training sessions, no disruption to your workflow.
Next-Gen Mapping for Service Professionals
Revolutionize your routing and mapping with precision tools designed to streamline operations, optimize routes, and save time. Take your service business to the next level with advanced technology that works for you.
Security Systems Software FAQs
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