Service Storm

Privacy Policy

Effective Date: September 11, 2026

Website analytics and advertising measurement

We automatically record visits, campaign and click identifiers, pages viewed, and signup interactions. We connect these observations to account signup and subscription payment records to understand which advertising leads to customers. We use a first-party identifier and browser storage for up to 90 days, subject to your browser settings.

For advertising measurement, we may send Google click identifiers and a normalized, SHA-256-hashed email address to match subscription conversions. Hashing does not make this data anonymous. We do not send raw email addresses in analytics events.

We also use the Meta Pixel, which lets Meta (Facebook and Instagram) record page views and signup and demo button clicks on this website and the Facebook click identifier from ad links. Meta uses this to measure and deliver our ads and may combine it with information it already has about you.

We honor Global Privacy Control for advertising measurement. We retain payment and account records needed to provide the service separately from optional website analytics. Browser observations are retained for up to 400 days; signed visitor history expires after 90 days without updates.

How Google uses information from sites and apps that use its services

How Meta uses cookies and pixel data

Introduction

At Service Storm, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data while you use our services.

1. Information We Collect

We collect the following types of information when you use our app:

  • Personal Information: Including name, email address, phone number, and billing information.
  • Usage Data: Information about your activity within the app.
  • Device Information: Data about your device, such as IP address and device type.
  • Location Information: GPS data to enable location-based features.
  • Payment Information: Credit card data processed by third-party providers.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To provide and improve the app and its services.
  • To communicate with you, including sending updates and promotional offers.
  • To process payments securely.
  • To monitor app usage and optimize features.
  • To comply with legal requirements and ensure app security.

3. Data Sharing and Disclosure

We may share your information in the following situations:

  • With trusted third-party service providers who assist with app operations.
  • To comply with legal obligations and government requests.
  • In the event of a business transfer (e.g., merger or acquisition).

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

5. Data Security

We use industry-standard security measures to protect your personal data from unauthorized access or disclosure. While we make every effort to protect your data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access and update your personal information at any time.
  • Request deletion of your personal data, subject to legal requirements.
  • Opt-out of marketing communications at any time.
  • Control your location data through your device settings.

7. Children's Privacy

Our app is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. By using the app, you consent to the transfer of your information to the United States.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page.